Terms & Conditions

01Agreement

These terms are an agreement between you and WW Ventures Ltd, 440 N Wolfe Rd, Sunnyvale, CA 94085, USA (sitrep.us), for your use of the SIGLINK app on iPhone and Mac and its related services, including the internet relay, mailbox and backup. By creating an account or using SIGLINK, you accept them.

Your use of the app is also governed by Apple’s Licensed Application End User License Agreement. Where these terms and Apple’s agreement differ, these terms apply to the extent the law allows.

If you use SIGLINK on behalf of an organisation, you confirm you are authorised to accept these terms for it.

02Who can use SIGLINK

You must be at least the age shown on SIGLINK’s App Store listing and able to form a binding contract. You may not use SIGLINK if you are barred from doing so by the laws that apply to you.

03Your account

You sign in with an email address you control. Keep access to that email and to your devices secure: anyone who controls them can use your account. Linked devices share one identity, so remove devices you no longer use.

Tell us promptly through the enquiry form if you believe your account has been misused.

04Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use SIGLINK on Apple devices you own or control, under these terms and Apple’s rules. We and our licensors keep all rights in SIGLINK, its software, name and design.

05Purchases

SIGLINK and Extended Reach (255 hops) are sold through Apple’s App Store. Apple processes payment, and refunds are handled by Apple under its policies. Extended Reach is a one-time purchase that you can restore on devices signed in to the same Apple account.

Prices and features may change, but a change will not take away a purchase you have already made.

06How SIGLINK works, and its limits

SIGLINK sends messages directly between devices over peer-to-peer WiFi, a shared WiFi network or Bluetooth, hops them across other SIGLINK devices, and when Internet Relay is on, carries them over the internet. Read these limits before you rely on it:

• Delivery is not guaranteed. Reach depends on how many SIGLINK devices are nearby, terrain, buildings, interference and battery. A message may be delayed, delivered late or not delivered at all.
• On iPhone, off-grid messaging and relaying work fully while SIGLINK is open. In the background they work over Bluetooth for short messages only, can be much slower, and stop if the app is swiped away from the app switcher. Macs relay continuously. With an internet connection, the mailbox and push notifications reach devices where the app is closed.
• Hop limits apply: 64 hops on Standard and 255 with Extended Reach.
• The mailbox keeps messages for up to 30 days. Anything not collected by then is deleted.

SIGLINK is not an emergency service. It cannot contact emergency services, and it must not be your only way to call for help or to run safety-critical or life-critical operations. Always keep another way to reach emergency services. SIGLINK is not certified or accredited for classified information or for any particular government or defence use.

07Relaying for others

SIGLINK works because devices carry each other’s messages. While the app is open, and over Bluetooth while it is in the background, your device may relay end-to-end encrypted messages for other users, using some battery and, with Internet Relay on, some data. Relayed messages can’t be read on your device, and they don’t appear in your chats.

08Acceptable use

You must not use SIGLINK to:

• break any law or help anyone else break one;
• harass, threaten, stalk or track anyone, or share someone’s location without their consent;
• send spam, malware or content that exploits or endangers children;
• impersonate another person, or misrepresent who you are or who you speak for;
• interfere with the mesh, the relay or other users’ devices, for example by flooding the network, tampering with hop counts or getting around purchases;
• copy, modify or reverse engineer the app, except where the law gives you that right.

We have no tolerance for objectionable content or abusive users. You can report a person or message and block them from any chat. We review every report within 24 hours and can close the accounts responsible.

09Your content

You own the messages, voice clips and other content you send, and you are responsible for them. Because messages are end-to-end encrypted, we cannot read them and do not monitor them.

You give us only the permissions we need to carry, store and deliver your content as described in our Privacy Policy.

10Encryption and export

SIGLINK contains encryption. You are responsible for complying with the export, import and sanctions laws that apply to you, and you may not use or export SIGLINK where those laws forbid it.

11Changes and availability

We may add, change or remove features, and the relay, mailbox or backup may sometimes be unavailable for maintenance or reasons outside our control. Direct and mesh messaging between nearby devices do not depend on our servers.

12Ending your use

You can stop using SIGLINK and delete your account at any time in Settings. We may suspend or close an account that breaks these terms or puts other users or the service at risk. Where reasonable, we will tell you first.

Sections about your content, disclaimers and liability continue after your use ends.

13Disclaimers

SIGLINK is provided “as is” and “as available”. To the extent the law allows, we make no promises beyond those in these terms, including about uninterrupted delivery, range or fitness for a particular purpose.

Nothing in these terms affects rights you have as a consumer that cannot be limited or excluded by law.

14Limits on our liability

To the extent the law allows, we are not liable for indirect or consequential loss, for lost or delayed messages, or for loss of data, profits or business. Our total liability to you for any claim about SIGLINK is limited to the amount you paid for SIGLINK and Extended Reach in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

15Privacy

Our Privacy Policy explains what data SIGLINK uses and why.

16Changes to these terms

We may update these terms. We will change the date above and, for material changes, tell you in the app or by email before they take effect. If you keep using SIGLINK after that, the new terms apply.

17Contact

Questions about these terms can be sent to cn@sitrep.us or through the enquiry form. Please mention SIGLINK.